Tuesday, April 28, 2009

Reasons for refunding products

Therefore today that your finally decided to purchase that product and can not wait to try it out, you need to know that this is anything but what you expected. Don't worry, you still have a chance to get your money back with the following tips for obtaining a product refund instantly.

1. Wrong advertising

"Get 10k hits to your internet site in 24 hours". Such tempting promises might sure make you wanna flip out your credit card immediately. But when you apply the methods or use the software and have to find out that those 10.000 hits might really result in 10, then this is a legitimate reason for requesting a refund. Unfortunately it's not always that easy. Many vendors get around such false advertising by stating in the fine print that these results can not be guaranteed. 

2. Product outdated

Believe it or not, but I've seen products that were still advertised and happily took the money out of the customers' pockets but were totally out-of-date or didn't work anymore. I once bought a product that could not be downloaded anymore but still had the sales page up and working, it even displayed the latest date indicating the end of a special advancement. Every attempt to contact the creator of the software failed and after I read in a forum that I wasn't the only one not being able to download the software,I contacted the credit card processing company and got my money back.


3. Usability

Not every software is as user-friendly as Windows (you got the joke, right?!), which can be frustrating if you want nothing more than use it immediately. For most complicated software products there exist written tutorials that perfecly describe how to use them and sometimes even video tutorials that make the product handling even easier.
If you've contacted the product creator and still were not able to take a refund despite some legitimate and good reasons, not all hope is gone. Most market places offer a refund guarantee for products that were sold through them (e. g. Clickbank offers its customers a general refund policy of 8 weeks after the product purchase, for a vendor like PayDotCom you have to contact the credit card processor like Paypal which has a refund policy of 60 days).

It is always suggested to clearly state the cause for your product refund and to keep a friendly communication style. Even if the product is not worth a single penny it doesn't make things easier when you insult the creator. Try to show that you've really trying to use the product in an good way, maybe attach some screenshots, include suggestions what could be better, etc. The product creator might loose you as a customer but still can gain from your experience and will most of the time happily give you the refund.

Whatever you do, please be fair.Its not just right to purchase a product and you will request a refund to get your money back, but continue to use the product. Most market places (Clickbank, PayDotCom) tolerate two or even more gives back, but after that you might not be able to purchase anything again through the specific company.



Order Letter Internet Marketing Techniques And RSS Feed Directory

Friday, April 3, 2009

How To Use Public Domain Files Intelligently Part 6

In the previous 5 lessons of this series, we have only been


considering public domain works that are in text form.





But did you know there are music works in the public domain? And


that there are movie clips in the public domain? And that there


are works of art that are in the poublic domain?





And yes, you can use these and not have to pay any royalties!


Read on.





Have you ever watched any movies on the Turner classic channel?


Many of the movies shown are old classics dating back to the


early 20s or 30s. Ted Turner offers these movies on his channel


and makes millions without having to pay a cent in royalties!


What he has done is simply take these old movies and broadcast


them on his channel.





You can be the Ted Turner of the internet by offering old movies


that are in the public domain as downloads from your site. Don't


worry. It's all 100% legal. You can also put them on CD or DVD


and sell them. Amazing! Did you know there are sites doing this?


They put old movies on VCDs and DVDs, brand themselves as a


classic movies site and sell their products.





What about old songs? Same thing. You can create an album of old


classic songs in MP3 format and allow your customers to download


them from your site. This MP3 download is legal. How about


collecting old love songs and writing them on to a CD and do a


Valentine giveaway :-) Plenty of possibilities. Here's an


excellent directory on finding free sheet music.


http://www.freesheetmusic.net/





For more sources of finding, not just text, not just music but


also pictures, jokes, classics, religious material, photos,


images, video, poetry that are in the public domain, visit


http://www.InstantAuthors.com/pdresource.htm





Please remember that although the songs themselves are in the


public domain, a specific performance of the song by an artiste


is NOT in the public domain. If J-Lo does a re-make of an old


classic song, obviously her performance of the song is her


copyright. And you cannot be distributing her MP3. Of course,


you can also do your own re-make of the song with your band and


you can own all copyrights to your version and sell it to rival


J-Lo's release. :-) You can sell the audio or video under your


own copyright.





Did you know there are also classic paintings and artwork that


are in the public domain? What can you do with these


masterpieces? You can use these images and create posters,


postcards, banners and graphics with the art piece as a


backdrop. Those who have a way with words might also want to


incorporate inspiring verses on the poster. And there you have


your very own one-of-a-kind beautiful masterpiece products to


sell!





You can also work with copyright-free images, software, audio,


technology, religious material, poetry, classics and more.





Where do you these material? I have created a list you can


download. ~ visit http://www.InstantAuthors.com/pdresource.htm



More free articles from http://www.articlesroom.com